Terms of service

Terms of Service

By accessing or purchasing from our website, you agree to these Terms of Service.

About Vésda

Vésda provides skincare, personal-care, wellness and lifestyle products through our online store.

We aim to provide accurate product descriptions, images and pricing. However, colours, packaging and product appearance may vary slightly from images shown on our website.

Products & Product Information

Our products are intended for their stated purpose and should be used in accordance with the instructions provided with the product.

Please read product information, warnings and instructions carefully before use.

Where a product is intended for personal care or cosmetic use, it should only be used as directed.

Vésda does not claim that our products diagnose, treat, cure or prevent medical conditions unless expressly stated and legally permitted.

Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that your order has been accepted. We reserve the right to refuse or cancel an order where there is a genuine reason to do so, including product availability, pricing errors, suspected fraudulent activity or other exceptional circumstances.

If we cancel an order after payment has been taken, you will receive a refund for the amount paid.

Pricing & Payment

All prices displayed on our website are in the currency shown at checkout.

Shipping charges are calculated separately and displayed before you complete your purchase.

We reserve the right to change product prices, promotions and availability at any time. Changes will not affect orders that have already been accepted.

Returns & Refunds

Our Returns & Refunds Policy explains when products can be returned and how refunds are handled.

Personal-care, skincare and beauty products that have been opened or used may not be eligible for change-of-mind returns for hygiene and health-protection reasons.

Nothing in our policies limits your statutory rights under applicable consumer law.

Intellectual Property

All content on the Vésda website, including our branding, logos, text, images, graphics and product content, belongs to Vésda or is used with appropriate permission.

You may not reproduce, copy, modify, distribute or commercially use our content without prior written permission.

Website Use

You agree not to use our website for unlawful purposes or in a way that could damage, disrupt or interfere with the website, its security or its operation.

We reserve the right to restrict or terminate access where necessary to protect our website, business or customers.

Third-Party Services

Our website may use third-party services such as payment providers, delivery companies, analytics providers and other technology platforms.

These services may have their own terms and privacy policies, which may apply when you use their services.

Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for rights that cannot legally be excluded under applicable consumer law.

To the extent permitted by law, Vésda is not responsible for losses arising from circumstances outside our reasonable control.