Shipping Policy

We aim to make ordering simple and reliable, wherever you are.

Where We Ship

We currently ship worldwide, including the UK and international destinations.

Processing & Delivery

Orders are processed and dispatched as quickly as possible.

Our estimated delivery time is 2–5 business days once your order has been dispatched.

Please note that international deliveries may occasionally take longer due to customs processing, local postal services or circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery destination, order and available shipping method.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Tracking

Where a tracked delivery service is available, tracking information will be provided once your order has been dispatched.

Please ensure that your delivery address is correct when placing your order. Vésda cannot be responsible for delays or additional costs resulting from an incorrect or incomplete delivery address.

Customs & Import Charges

For international orders, your country may impose customs duties, taxes or other import charges. Where applicable, these charges are the responsibility of the customer.

Customs policies vary between countries, and Vésda cannot control or predict these charges.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us with your order number so that we can investigate the delivery with the relevant carrier.

We appreciate your patience where delays are caused by postal services, customs or other circumstances outside our control.

For shipping enquiries, please contact us through our customer support channels.